Refund and Returns
We want you to be fully happy with your purchase.
If for any reason you’re not satisfied, you can return or exchange the product within 14 days of receiving it.
You can request a return if:
- The item is damaged, defective, or wrongly delivered
- The item is unused, unopened, and in original packaging
Conditions:
- Skincare, makeup, or personal care products cannot be returned once opened (for hygiene reasons).
- If you receive a damaged or wrong item, please contact us within 48 hours of delivery.
- Refunds or replacements are processed after the returned product is checked by our team.
For any return, WhatsApp or call our support team with your order number, and we’ll guide you step-by-step.
Our goal is to make returns simple and stress-free.




